Delivery Policy

Where yarn blooms into beautiful creations 🌷

🌸 BUY 3, PAY FOR 2 — ENDS SOON!

Last updated: May 11, 2025.

Welcome to FiberBlooms!
We specialize in digital crochet patterns designed to inspire makers around the world. We are committed to providing a seamless and transparent delivery experience for every customer.

1. Digital Product Delivery

All products sold on Fiber Blooms are digital crochet patterns delivered electronically. No physical item will be shipped unless explicitly stated on the product page.

2. Instant Download

Once your payment has been successfully processed, your digital file(s) will be available for immediate download.

You will receive:

A download link on the order confirmation page
A download link sent to your email address
Access to your purchased files through your account dashboard (for registered customers)

Most orders are delivered within minutes. If you do not receive your download email, please check your spam, junk, or promotions folder before contacting support.

3. File Format

Our crochet patterns are typically provided in PDF format and can be accessed on most computers, tablets, and smartphones.

If a product includes additional materials, such as charts, templates, or bonus files, these will be clearly described on the product page and included with your download.

4. Download Access

We recommend downloading and saving your files promptly after purchase for future use.

To ensure uninterrupted access, please keep a backup copy of your purchased patterns on your personal device or cloud storage.

5. Delivery Issues

If you experience any problems accessing your files, such as:

Missing download email
Broken download link
Corrupted or incomplete file
Technical issues preventing access

please contact our support team within 7 days of purchase.

Email: support@crochiny.com

We will work promptly to resolve the issue and provide a replacement file when necessary.

6. Need Help?

If you have questions, encounter an issue, or simply need assistance, our friendly support team is always ready to help.
📧 Email: support@crochiny.com
💬 Response Time: Usually within 1–2 business days

Thank you for choosing FiberBlooms — where handmade care meets digital creativity. Your trust inspires us to keep creating beautiful crochet designs for makers around the world. 💛